Suppaify - General Terms and Conditions

1. Introduction

1.1. Agreement Acceptance: By accessing or using Suppaify’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

1.2. Service Description: Suppaify provides software solutions, integrations, and tools designed to improve communication, automation, and support management.

2. User Obligations and Conduct

2.1. Account Registration: Users must provide accurate, current, and complete information during registration and maintain the accuracy of such information.

2.2. Acceptable Use Policy: Users may not use Suppaify services for unlawful, abusive, or unauthorized activities, including but not limited to fraud, spam, or harmful transmissions.

2.3. Data Responsibility: Users are solely responsible for the content, data, and information transmitted, stored, or otherwise processed through the service.

3. Service Provision

3.1. Availability: The services are provided on an "as is" and "as available" basis. Suppaify makes no warranties regarding uptime, performance, or uninterrupted access.

3.2. Changes and Updates: Suppaify reserves the right to enhance, modify, suspend, or discontinue any part of its services at any time, with or without notice.

4. Intellectual Property Rights

4.1. Ownership: All rights, title, and interest in and to Suppaify’s software, documentation, trademarks, and related intellectual property remain with Suppaify.

4.2. Restrictions: Users may not copy, modify, distribute, reverse engineer, decompile, or attempt to extract source code from Suppaify’s services or software.

5. Privacy and Data Protection

5.1. Data Handling: Suppaify will process personal and business data in accordance with applicable data protection and privacy laws.

5.2. User Privacy: Suppaify is committed to safeguarding user information as outlined in its Privacy Policy.

6. Limitation of Liability

6.1. Service Use: To the maximum extent permitted by law, Suppaify shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the services.

6.2. Content Liability: Suppaify assumes no responsibility or liability for any user-generated content or third-party data processed through the service.

7. Payment and Fees

7.1. Subscription Fees: Users agree to pay applicable subscription or service fees as outlined on the Suppaify website or in the subscription agreement.

7.2. Refund Policy: Payments are non-refundable except where required by law or expressly stated in Suppaify’s refund policy.

8. Termination and Suspension

8.1. Violations: Suppaify may suspend or terminate accounts immediately in cases of violations of these Terms and Conditions or applicable laws.

8.2. Effects of Termination: Upon termination, user access to services will be revoked, and all associated data may be deleted, subject to legal obligations.

9. Indemnification

9.1. User Indemnity: Users agree to indemnify, defend, and hold harmless Suppaify, its affiliates, and employees from any claims, damages, or expenses arising from their use of the services.

10. Force Majeure

10.1. No Liability: Suppaify is not responsible for delays or failures caused by circumstances beyond its reasonable control, including but not limited to natural disasters, internet outages, or government actions.

11. Governing Law and Jurisdiction

11.1. Legal Compliance: These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Suppaify is legally registered.

11.2. Dispute Resolution: Any disputes shall be resolved through good-faith negotiations. If unresolved, disputes will be subject to the exclusive jurisdiction of the competent courts in the governing jurisdiction.

12. Amendments

12.1. Changes to Terms: Suppaify reserves the right to amend or update these Terms and Conditions at any time. Continued use of the services constitutes acceptance of the updated terms.

13. Contact Information

13.1. Company Details: For any questions, please contact us at: info@suppaify.com